Privacy Policy

Last Updated: November 3, 2026

FB Designers operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a convenient and personalized shopping experience. Our store is powered by Shopify, which enables us to provide our services.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, browse our products, place an order, make a purchase, or communicate with us.

Please read this Privacy Policy carefully. By using our website and services, you acknowledge that you have read and understood how your personal information is collected and used as described below.

1. Personal Information We Collect

When you visit or shop at FB Designers, we may collect different types of personal information depending on how you interact with our website.

This information may include:

• Contact Information: Your name, phone number, email address, billing address, and shipping address.

• Payment Information: Payment method, transaction details, payment confirmation, and other necessary payment-related information.

• Account Information: Your username, password, preferences, and account settings, if you create an account.

• Order Information: Products you view, add to your cart, purchase, exchange, or cancel, including your previous orders.

• Communication Information: Information you provide when contacting our customer support team.

• Device Information: Your device type, browser, IP address, and network information.

• Website Usage Information: Information about how you browse and interact with our website.

2. How We Collect Your Information

We collect personal information through different methods, including:

• Directly From You: When you place an order, contact us, create an account, or provide information through our website.

• Automatically: Through cookies and similar technologies when you browse or use our website.

• From Service Providers: Through third-party services that help us operate our website, process payments, and manage orders.

• From Third Parties: Through business partners and other services that support our operations.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

Order Processing and Delivery: To confirm your orders, process payments, arrange deliveries, and provide order updates.

Customer Support: To respond to your questions, assist with orders, and handle exchange requests or product-related issues.

Shopping Experience: To improve our website, understand customer preferences, and recommend products that may interest you.

Marketing and Promotions: To send promotional messages, special offers, product updates, and other marketing communications where permitted.

Security and Fraud Prevention: To protect our website, verify transactions, prevent fraudulent activities, and maintain a secure shopping experience.

Legal Requirements: To comply with applicable laws, regulations, and legal obligations.

4. How We Share Your Personal Information

We may share your personal information with trusted third parties when necessary to operate our business and provide our services.

These may include:

• Shopify: Our e-commerce platform, which helps us operate our online store.

• Payment Providers: To process and verify customer payments.

• Delivery and Courier Services: To deliver your orders to the provided shipping address.

• Service Providers: Companies that help us with website management, customer support, analytics, and business operations.

• Marketing Partners: To help us provide promotional and advertising services where applicable.

• Legal Authorities: When required by law or necessary to protect our legal rights.

We do not sell your personal information to third parties.

5. Relationship with Shopify

Our online store is hosted by Shopify. When you visit or make a purchase from our website, your information may be collected and processed by Shopify to provide and improve our shopping services.

Shopify may process your information in accordance with its own privacy policies.

To learn more about how Shopify handles personal information, please visit:

https://www.shopify.com/legal/privacy

6. Cookies and Third-Party Links

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and provide a better shopping experience.

You may manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before sharing any personal information.

7. Children's Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can review and address your request.

8. Security and Retention of Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide our services, process orders, fulfill legal obligations, resolve disputes, and maintain business records.

9. Your Privacy Rights and Choices

Depending on applicable laws, you may have certain rights regarding your personal information, including:

• Right to Access: Request access to the personal information we hold about you.

• Right to Delete: Request deletion of your personal information where legally permitted.

• Right to Correct: Request corrections to inaccurate personal information.

• Right to Data Portability: Request a copy of your personal information in certain circumstances.

• Marketing Preferences: Unsubscribe from promotional emails at any time using the unsubscribe option provided in our emails.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

10. International Data Transfers

Your personal information may be stored or processed in countries outside your country of residence through Shopify and other service providers.

Where required by applicable laws, appropriate safeguards will be used to protect your personal information during international transfers.

11. Changes to This Privacy Policy

FB Designers reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or legal requirements.

Any updates will be published on this page along with the revised Last Updated date.

We encourage customers to review this page periodically to stay informed about how their personal information is protected.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Brand Name: FB Designers

Email: fbdesigners.offical@gmail.com

Phone: 03054621911

Business Address: (Online Only) Azam Garden, Islam Block, Multan Road, Lahore, Pakistan.