Refund policy
FB Designers – Return & Exchange Policy
7-Day Exchange Policy
At FB Designers, customer satisfaction is our priority. We offer a 7-day exchange policy, which means you can request an exchange within 7 days of receiving your order.
Eligibility for Exchange
To be eligible for an exchange, your product must be in its original condition. The fabric must be unused, unstitched, unwashed, and free from any damage. All original tags, packaging, and accessories must be intact. Proof of purchase is also required.
How to Request an Exchange
To request an exchange, please contact us through the following details:
Email: fbdesigners.offical@gmail.com
Phone: 03054621911
Return Address: Azam Garden Islam Block Multan Road Lahore Pakistan
Please contact us before sending any product back. Exchanges sent without prior approval will not be accepted.
Damaged or Incorrect Products
Please check your order upon delivery. If you receive damaged fabric, a defective product, a missing item, or an incorrect design, please contact us immediately with clear pictures or videos so we can review the issue and assist you.
Non-Exchangeable Products
For hygiene and quality reasons, we do not accept exchanges on:
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Stitched, altered, or customized products.
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Fabric that has been cut, washed, or used.
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Products with missing tags or original packaging.
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Products damaged due to customer negligence.
Exchange Process
If you wish to exchange your unstitched suit for another available design or article, please contact our customer support team. Once your request is approved, you will receive instructions for returning the product.
Exchange Processing Time
Once we receive and inspect your returned product, we will notify you about the status of your exchange. Approved exchanges will be processed within 7 business days.
Contact Us
For any questions or assistance regarding our Return & Exchange Policy, please contact us:
Brand: FB Designers
Email: fbdesigners.offical@gmail.com
Phone: 03054621911
Address: (Online Only) Azam Garden Islam Block Multan Road Lahore Pakistan